Engagement 02 · Process overview

The Complete Marketing Audit — how it works

A structured audit across every marketing channel your brand operates — broken into three focused phases so you get clarity in sequence, not a 60-page document you’ll never fully action. A master growth roadmap closes the engagement.

31
Days from intake
to master roadmap
3
Audit phases,
each independently delivered
4
1:1 debrief calls
including synthesis
$2,999
One-time investment,
all phases included

Who this is for

Deliberately selective — built for a specific type of D2C brand

This is not a paid-only audit. It covers every channel your brand operates — paid, brand, content, and retention — across three structured phases over 31 days. The founders who get the most from it are the ones who sense that their marketing channels are each doing their own thing, and nothing is compounding.

Four criteria

You are a D2C brand between $5M and $50M in annual revenue with active investment across paid and at least two other channels — email, content, influencer, or organic

You have execution in place — an agency, freelancers, or an in-house team — who will implement the strategy that comes out of this audit

You are making marketing decisions without a senior strategic lens across the full system — either because you don’t have a CMO, your CMO is stretched, or you want an independent outside read

You are ready to act on a prioritised roadmap within 60 days of receiving the final synthesis document — not park it in a folder and revisit it in six months

One thing that matters as much as the criteria above

You understand that fixing paid alone will not solve a full-funnel problem. If your retention is leaking customers, your content is not compounding, and your brand positioning is inconsistent — no amount of Meta optimisation will fix your MER long term. This audit looks at all of it. The founders who get the most from it are the ones who are ready to see the full picture, not just the part they are already focused on.

If that describes where you are, this is the right engagement.

Before we begin

Your data is used solely for the purpose of this audit. All account access is view-only across every platform — no changes are ever made to your campaigns, budgets, or content. We never share your metrics or strategies with third parties without your express written consent.

Your action
My action
Both

Phase 01 — Acquisition

Paid Acquisition Audit

Identical to the standalone Paid Acquisition Diagnostic — Meta, Google, landing pages, tracking, and creative reviewed in full. You walk away from Phase 01 knowing exactly what’s broken across paid acquisition before we move to brand and content.

Days 1 – 7
You complete the intake formYour action
A focused intake covering brand basics, monthly ad spend, active channels, attribution tools, and your single biggest paid acquisition concern right now.
  • Brand details, revenue range, and current paid channels
  • Monthly spend on Meta and Google
  • Your chief concern — what you believe is broken and why
  • Any prior audits, agency feedback, or known creative issues
Takes ~10 minutes · Triggers preliminary review immediately
I run a preliminary brand reviewMy action
Before you pay, I review your brand from the outside. Website, landing pages, Meta Ads Library, Google Transparency Center.
  • Website, landing pages, and conversion flow
  • Meta Ads Library — creative volume, formats, messaging patterns
  • Google Ads Transparency Center — keyword presence and ad copy
Completed within 48 hours of form submission
Payment confirmed & view-only access sharedYour action
Payment link sent after preliminary review. View-only access to Meta Ads Manager, Google Ads, GA4, Search Console, and any attribution tools.
Audit clock starts on payment confirmation
Full paid audit & Phase 01 strategy documentMy action
Deep review across Structure, Signal, Message, and Momentum. Meta campaign architecture, Google keyword gap, tracking health, creative direction — all prioritised in a strategy document.
  • Meta: campaign architecture, audience logic, creative fatigue, CPA trends
  • Google: keyword gap, intent mapping, ad copy alignment
  • Creative direction: top 3–5 new angles to test
Document shared 48 hours before the call
Call 1 — Phase 01 debrief (45 minutes)Both
Structured walkthrough of every paid gap, priority sequence, creative brief direction, and open Q&A.
Scheduled within Days 1–7

Phase 01 deliverables

Phase 01 strategy document

Meta, Google, tracking, creative — every gap identified and prioritised

Call 1 — 45-minute paid acquisition debrief

Priority walkthrough and creative direction

Phase 02 begins

Phase 02 — Amplification

Brand, Content & Organic Audit

A structured review of every channel responsible for brand equity, organic reach, and content-led growth — and how they’re currently supporting or undermining your paid performance.

Days 8 – 17
Phase 02 kicks off — channels and access confirmedBoth
Based on the Phase 01 debrief, I confirm which content and brand channels are active. You share view-only access to applicable platforms.
  • YouTube Studio — analytics, top content, audience retention data
  • Instagram Insights — reach, engagement, content performance
  • Blog / CMS — publishing cadence, top-performing content, SEO basics
  • Google Search Console — organic search performance, keyword visibility
Access confirmed within 48 hours of Phase 01 call · Day 8
YouTube channel auditMy action
Content strategy, audience retention, thumbnail and title effectiveness, SEO opportunity, and how YouTube content connects with paid creative performance.
Instagram & social content auditMy action
Content mix, engagement quality, creative alignment between organic posts and paid ad creative, UGC and influencer integration, brand voice consistency.
Blog & SEO content auditMy action
Top-performing articles, keyword gap analysis, internal linking structure, and content-to-conversion alignment.
Brand positioning auditMy action
Core value proposition, competitive positioning, message consistency across all channels, tone of voice, and trust signal visibility.
Influencer marketing auditMy action
Creator mix, brief quality, content performance, whitelist integration with paid, and tracking and attribution of influencer spend.
Call 2 — Phase 02 debrief (45 minutes)Both
Walk through of content and brand findings, prioritised action sequence across YouTube, Instagram, blog, influencer, and positioning. Document shared 48 hours in advance.
Scheduled within Days 8–17

Phase 02 deliverables

Phase 02 strategy document

Channel-by-channel findings — what’s working, what isn’t, and prioritised recommendations

Content strategy direction per active channel

What to publish, at what frequency, and with what intent

Call 2 — 45-minute Phase 02 debrief

Brand, content, and organic channel findings with open Q&A

Phase 03 begins

Phase 03 — Retention

Email, Lifecycle & Retention Audit

The phase most D2C brands skip — and the one that compounds the most. A full review of how you’re treating customers after the first purchase, and how much revenue is being left on the table.

Days 18 – 27
Phase 03 kicks off — retention stack access confirmedBoth
View-only access confirmed for your retention and lifecycle platforms.
  • Email platform — Klaviyo, Omnisend, or equivalent
  • SMS / WhatsApp platform — Attentive, Postscript, or equivalent
  • Shopify or ecommerce backend — purchase behaviour and cohort data
  • Loyalty or referral platform if applicable
Access confirmed within 48 hours of Phase 02 call · Day 18
Email marketing & flow auditMy action
Core flow audit (welcome, abandoned cart, post-purchase, win-back), campaign cadence, segmentation depth, list health, and revenue-per-email benchmarked against D2C norms.
SMS & WhatsApp auditMy action
Subscriber list size and growth rate, message cadence, unsubscribe rate, promotional vs. behavioural trigger balance, and revenue attribution.
Customer lifecycle & LTV auditMy action
Purchase frequency and repeat rate, LTV curves by acquisition channel, post-purchase experience, and win-back programme effectiveness.
Cross-sell, upsell & AOV auditMy action
Cart and checkout product surfacing, post-purchase upsell, bundle strategy, and email and SMS cross-sell sequences.
Loyalty, referral & community auditMy action
Loyalty programme effectiveness, referral programme conversion rate, review generation sequence and capture rate.
Call 3 — Phase 03 debrief (45 minutes)Both
Walk through of retention findings — email, SMS, LTV, cross-sell, and loyalty — with action priorities. Document shared 48 hours in advance.
Scheduled within Days 18–27

Phase 03 deliverables

Phase 03 strategy document

Full findings across email, SMS, lifecycle, LTV, cross-sell, and loyalty

Cross-sell and upsell opportunity map

Where AOV can be increased across cart, checkout, post-purchase, and retention flows

Call 3 — 45-minute Phase 03 debrief

Retention findings with action priorities and open Q&A

Synthesis — final output

Final synthesis — the master growth roadmap

Days 28–31 · Included in the $2,999 engagement

Each phase delivers its own strategy document and debrief. But the engagement closes with one additional output — a cross-channel synthesis connecting the findings across all three phases into a single prioritised growth roadmap. This is where the compounding insights live: the paid gaps caused by weak retention, the content gaps inflating acquisition costs, the positioning inconsistencies undermining every channel at once.

Master priority list

What to fix first, in what order, and why that sequence matters across all three phases

Channel interdependency map

How each channel is affecting the performance of every other across your full marketing system

90-day action plan

A sequenced execution plan your team or agency can begin immediately after the final call

Call 4 — synthesis alignment (30 minutes)

Final conversation to align on the master roadmap before you begin execution · Days 28–31

31 days · 3 phases · 4 calls · 1 master roadmap

Every document, strategy note, creative direction, and roadmap is yours permanently. Share it with your team, your agency, or use it to brief a future CMO hire.

Phase 01 — Days 1–7 Phase 02 — Days 8–17 Phase 03 — Days 18–27 Synthesis — Days 28–31

Ready to see the full picture?

Fill in the intake form. I’ll review your brand before anything is confirmed.

Start the Complete Marketing Audit